Automated Appointment Reminders with AccuMed™ TeleRemind. Confirm appointments and improve attendance
Are no-shows hurting your efficiency and quality of care?
Sporadic client attendance can have a negative affect on an agency’s effectiveness and profitability. Studies suggest that as many as 20-30% of clients contacting psychiatric clinics miss their initial appointments. These no-shows represent unfilled appointment hours that end up reducing agency efficiency and increasing costs. Additionally, some clients’ may never receive the help they require if they miss their initial appointment and their access to care is delayed significantly. Many of these no-shows can be easily avoided with consistent follow-ups and reminders. The traditional approach to managing appointment reminders and attendance is to personally confirm and follow-up every scheduled appointment. This approach can be difficult to track and puts an unnecessary burden on administrative staff.
There’s a better way with AccuMed™ TeleRemind; automatically confirm appointments, recall clients due for their next visit, and follow-up on missed appointments without putting the burden on your administrative staff. TeleRemind enables agencies to easily schedule and automate the appointment follow-up process via electronic voice message, SMS text message, email or all of the above. Agencies can communicate with clients in their preferred language to make sure they understand the message, feel comfortable and keep their appointment. Easy to setup and easy to use, TeleRemind works seamlessly with your AccuMed™ Electronic Health Record and is a “must have” for every agency looking to minimize missed appointments.
- Increase Agency Efficiency
- Reduce Burden on Staff
- Improve Client Communication
- Maintain Consistency with Client Care
- Reduce Unplanned Gaps in Daily Schedule
- Avoid Disruptions in Revenue Stream
No more missed appointments or last-minute cancellations… contact us today and find out how!
AccuMed™ EHR provides agencies with the innovative technology to easily adapt their workflow to the rapidly changing demands of today’s healthcare community.